There are many opportunities in the health industry to enhance a patient's experience. Through conversational learning and interactions, BBX can help patient through areas of support at all hours of the day.
*Based on internal research where we conducted the tasks with usability testing participants using both technologies.
Here we have an example of what a conversation may look like between a virtual assistant and a customer who is seeking a solution to a leaking CPAP mask.
In an industry where customer queries and transactions are a key part of the total event experience, enquiries handled by a virtual assistant cover a large range of time consuming and repetitive demands that can be handled by BBX.
Deployment of BBX in a Human Resource business area can help with a team’s efficiency and act a valuable
business tool for management and staff through: